Customer Service may be reached via phone at 214-619-4000 or via email at CustomerService@CKKHome.com for assistance.

Regular business hours are Monday - Friday from 9am to 5pm CST.

Please allow 7-10 business days for order processing to delivery.

Any questions you may have regarding your order, please contact customer service by phone at (214) 619-4000 or email CustomerService@CKKhome.com

Wholesale accounts are created for approved customers. To inquire about a wholesale account with Stonebriar Collection, please contact us by phone (214) 619-4000 or email CustomerService@CKKhome.com

If an item(s) were damaged in transit/delivery, please submit a photo of product(s) to CustomerService@CKKHome.com.

We will be happy to replace the broken item(s) if a request has been received within 7 business days of confirmed delivery.

Stonebriar Collection is not responsible for lost/stolen packages after a delivery confirmation is received from the carrier.

In the event that your shipment was not received and no delivery notice has been sent, please contact Customer Service at 214-619-4000 or email Customer Service for further assistance. CustomerService@CKKhome.com

If you received an incorrect item or your shipment is missing an item, please contact Customer Service at 214-619-4000 or email Customer Service for further assistance. CustomerService@CKKhome.com

Stonebriar Collection accepts all major credit cards upon checkout. If you have any questions regarding payment, please contact Customer Service 214-619-4000.

Once an order ships, you will receive a Shipping Confirmation email. This email will contain a tracking number for your order and a link to the carrier's website.